Facilitated by Lynnea Mills MD, and Ryan Laponis MD
4.0 CME Available

“Enhancing Relationship Centered Communication Skills” is a facilitated learning program where participants from different clinical backgrounds will come together with skilled communication facilitators to build on existing skills. The foundational 1/2 day course addresses the objectives below. Learning occurs in small groups with ample opportunity to practice new skills in a comfortable setting while addressing common scenarios directed by learners. At the end of the course, learners will commit to 2 new skills to augment their current communication styles.

Objectives (Enhancing Relationship Centered Skills 1 Day Course):

Understand the importance and value of effective communication
Build rapport and relationships with others

Acknowledge communication barriers, with special attention on the computer and time limitations
Recognize another’s perspectives and concerns
Negotiate an agenda for an encounter
Ask questions using skilled open-ended inquiry
Listen reflectively and respond with empathy
Collaborate on a plan that others can follow

Target Audience: UCSF Health Physicians and Advanced Practice Providers (CRNA, PA, NP, Midwife)

Questions?: Email angela.karahalios@ucsf.edu or diane.sliwka@ucsf.edu

Registrations are closed

Relationship Centered Communication Skills for UCSF Health Providers